This policy explains what information Valley Truss collects through valleytrussco.com, why it is collected, and how it is handled. It applies to this website only.
Information We Collect
Valley Truss collects the information you choose to send through the forms on this website. This site does not use accounts or logins, and nothing is sold on this site.
The contact form asks for your name, email address, phone number, and your question or comment.
The project estimate form asks for your name, email address, phone number, the address of your project, and details about the project.
The employment application form asks for your name, email address, phone number, mailing address, whether you are authorized to work in the United States, the position you want, your availability, your past work experience, and your signature. You may also attach a resume.
Valley Truss also receives the basic technical information your browser sends to every website you visit, such as your browser type, your device type, and the pages you open.
How We Use Your Information
Valley Truss uses what you send to answer your questions, prepare quotes and truss designs, plan deliveries, and review job applications. Your contact details may be used to follow up about the project you asked about. Valley Truss does not use your information for anything unrelated to your request.
Sharing Your Information
Valley Truss does not sell, rent, or lease your information. Information may be shared with the service providers that help run this website and its forms, such as the hosting, form, and email services. Those providers work under contract and may only use the information to do the job they were hired to do. Valley Truss may also release information when the law requires it.
Spam Protection
Forms on this website are protected by Google reCAPTCHA. reCAPTCHA collects information about your device and browser and sends it to Google, which uses it to tell whether a form is being filled out by a person or by an automated program. This use is covered by Google's Privacy Policy and Terms of Service.
Website Analytics and Cookies
Valley Truss uses website analytics tools to understand how visitors use this site. These tools collect information such as the pages you view, how long you stay, the general region you are browsing from, your browser and device type, and the site that referred you. Valley Truss uses this to improve the website. It is not used to identify you personally, and it is not sold.
Analytics tools use cookies, which are small files your browser saves. Most browsers let you refuse cookies or delete cookies that are already saved. Check your browser settings to change how cookies are handled. Blocking cookies may change how parts of this website work.
Links to Other Sites
This website may link to sites that Valley Truss does not own or control. Valley Truss is not responsible for the content or the privacy practices of those sites. Please read the privacy policy of any other site you visit.
Security of Collected Information
Valley Truss takes reasonable steps to protect the information collected through this website. The site uses an encrypted connection, so what you type into a form is scrambled while it travels to the server. Form submissions are stored in accounts that require a password. No website is completely secure, so Valley Truss cannot promise that information sent over the internet is fully protected.
Access to Collected Information
You may ask what information Valley Truss has collected from you through this website. You may also ask to have that information corrected or deleted. Use the contact details below to make your request. Valley Truss may need to confirm who you are before it answers.
How Long We Keep Information
Valley Truss keeps the information you send only as long as it is needed for the reason you sent it, and for as long as business records need to be kept. Records tied to a quote or a completed truss order may be kept longer, because engineered truss designs may need to be looked up again later. Information that is no longer needed is deleted.
Contacting Us
If you have questions about this policy, or about the information collected on this website, reach Valley Truss through the Contact page or by email at info@valleytrussco.com.
Changes to this Policy
Valley Truss may update this policy as the website changes or as the law changes. Any updated version will be posted on this page. Please check back from time to time so you know what is current.